Pocono Outdoor Adventure Tours

(570) 839-6061

393 Manor Drive, Pocono Manor, PA United States 18349

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Guest Services Representative – Part time (with opportunity for additional hours)

Requirements –

  • Ability to work with a sense of urgency to ensure we stay on schedule while providing an exceptional experience for our guests.

  • A strong desire to achieve the highest level of customer satisfaction while providing the ultimate experience in outdoor adventure for our guests.

  • Possess a strong sense of teamwork.

  • Outgoing and friendly personality.

Possess strong communication and phone skills.

  • Possess basic tech skills (POS system, computer)

  • Represent the culture of Pocono Outdoor Adv. Tours with ultimate integrity.

 

 

Responsibilities –

  • Assist guests with the check in process and provide details for their tour experience.

  • Assist guests on the phone by offering details regarding our tour offerings and make sure all of their questions are adequately answered.

  • Operate POS system with accuracy and efficiency.

  • Maintain a neat and orderly work area.

  • Coordinate the days tour schedule and communicate with guides to ensure the team is fully prepared for the day.

 

 

 

  • Position available for Monday – Tuesday.

 

  • Starting immediately

 

  • Additional opportunity for hours possible as a Tour Guide if applicant has experience operating UTV/ATV/Snowmobiles.

 

  • Bilingual a plus

 

 

           TOUR GUIDE

Requirements –

   -  Must have experience operating UTV/ATV/                    Snowmobiles

   -  Ability to work with a sense of urgency to  ensure we        stay on schedule while providing an  exceptional            experience for our guests.

  • A strong desire to achieve the highest level of customer satisfaction while providing the ultimate experience in outdoor adventure for our guests.

 

  • Possess a strong sense of teamwork.

 

  • Provide all safety instructions and procedures to guests.

 

  • Inspect vehicles before each tour for any issues.

 

  • Follow set trail systems.

 

  • Outgoing and friendly personality.

 

  • Represent the culture of Pocono Outdoor Adv. Tours with ultimate integrity.

***Please apply at our office located at 393 Manor Drive, Pocono Manor PA 18349. Manor Sports Building at the Pocono Manor GolfCourse. (570) 839-6061

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